Tata Communications has deployed its GSMA‑accredited eSIM subscription management platform to power BSNL’s pan‑India eSIM rollout, enabling remote provisioning of mobile connectivity without a physical SIM and aiming to simplify activation for millions of subscribers.
Launch summary
- Partnership role: Tata Communications, through its subsidiary Tata Communications Collaboration Services Private Ltd., supplies the MOVE eSIM platform that will handle large‑scale eSIM provisioning for BSNL’s nationwide subscriber base.
- Service scope: BSNL’s eSIMs will support 2G, 3G and 4G services at launch, with capability to scale for enterprise and IoT applications in the future.
- Delivery method: eSIM profiles are delivered and activated remotely using a secure QR code; devices that support dual‑SIM can run the BSNL eSIM alongside a physical SIM for greater flexibility, especially for travellers.
Key features
- Remote provisioning by QR code — Users no longer need a physical SIM; activation is completed by scanning a secure QR code provided by BSNL.
- GSMA‑accredited platform — The MOVE platform used for provisioning is GSMA‑accredited, meeting industry standards for eSIM subscription management.
- Dual‑SIM compatibility — eSIM can operate alongside an existing physical SIM, enabling seamless switching between operators or retaining a home number while using a local operator abroad.
- Scalability for IoT and enterprise — The platform is built to scale beyond consumer smartphones to support enterprise connectivity and Internet of Things deployments.
- Enhanced security and convenience — Profile download and lifecycle management happen over secure channels, reducing SIM swap risks and removing the need for physical courier or store visits.
How to activate BSNL eSIM
- Check device compatibility — Confirm your smartphone or wearable supports eSIM and is unlocked.
- Request eSIM from BSNL — Visit a BSNL customer service point, use the BSNL website, or call customer care to request an eSIM profile for your number.
- Receive secure QR code — BSNL issues an activation QR code after completing identity verification and plan selection.
- Scan the QR code — On your device go to the mobile network or cellular settings, choose Add Cellular Plan, and scan the QR code to download the BSNL eSIM profile.
- Complete provisioning — Follow on‑screen prompts to label the eSIM, set default data/call preferences, and reboot if prompted; the device will register on BSNL’s network once provisioning completes.
- Use alongside physical SIM — If you keep a physical SIM, choose which line to use for data, calls, and SMS in your device settings; roaming and local operator use become simpler for travellers.
What this means for users and the market
- Consumer benefit: Faster activations, fewer store visits, and safer profile management make switching and travel easier for customers.
- Strategic implication for BSNL: The eSIM rollout modernises BSNL’s consumer offering and positions it to compete more effectively with private operators while supporting future IoT revenues.
- Infrastructure impact: Using a GSMA‑accredited, scalable platform reduces operational friction for mass provisioning and helps BSNL manage millions of profiles securely.
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